> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chatfeatured.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing & Plans

> Manage your subscription and understand ChatFeatured pricing

ChatFeatured offers flexible plans designed to scale with your needs—from individual marketers to enterprise teams.

## Available Plans

### Business Plan

Designed for brands and marketing teams:

* **All major AI answer engines** tracked
* **Unlimited prompts**
* **Unlimited regions/countries**
* **Daily prompt execution**
* **Full historical data**
* **AEO Agent & Content Agent**
* **AI content generation**
* **Site audit** (single website)
* **WordPress & Cloudflare integrations**

### Enterprise Plan

For larger organizations with advanced needs:

* Everything in Business, plus:
* **Multiple websites** for site audit
* **Priority support**
* **Custom onboarding**
* **Advanced team management**
* **Custom integrations** (upon request)

<Tip>
  Contact us at [sales@chatfeatured.com](mailto:sales@chatfeatured.com) for Enterprise pricing and custom requirements.
</Tip>

## Managing Your Subscription

### Viewing Your Current Plan

1. Go to **Settings** in the sidebar
2. Click **Billing**
3. See your current plan, billing cycle, and next payment date

### Upgrading Your Plan

To upgrade to a higher tier:

1. Go to **Settings** > **Billing**
2. Click **Upgrade Plan**
3. Select your new plan
4. Enter payment information if needed
5. Confirm the upgrade

Upgrades take effect immediately. You'll be charged a prorated amount for the remainder of your billing cycle.

### Canceling Your Subscription

To cancel:

1. Go to **Settings** > **Billing**
2. Click **Cancel Subscription**
3. Confirm cancellation

After canceling:

* You retain access until the end of your paid period
* Your data is preserved for 30 days
* You can reactivate anytime during this period

## Payment Methods

### Accepted Payment Methods

* Credit cards (Visa, Mastercard, American Express)
* Debit cards
* Invoice billing (Enterprise only)

### Updating Payment Method

1. Go to **Settings** > **Billing**
2. Click **Payment Method**
3. Enter new card details
4. Save changes

### Failed Payments

If a payment fails:

1. You'll receive an email notification
2. We'll retry the payment automatically
3. Update your payment method if needed
4. Your account remains active during the grace period

## Billing Cycle

### Monthly Billing

* Billed on the same date each month
* Cancel anytime
* Changes take effect immediately (upgrades) or at cycle end (downgrades)

### Annual Billing

* Pay for 12 months upfront
* Significant discount compared to monthly
* Same flexibility for upgrades

## Invoices and Receipts

### Accessing Invoices

1. Go to **Settings** > **Billing**
2. Click **Billing History**
3. View and download past invoices

### Invoice Details

Each invoice includes:

* Invoice number and date
* Plan details
* Amount charged
* Payment method used

## Usage and Limits

### What Counts as Usage

ChatFeatured plans include:

* Unlimited prompts
* Unlimited prompt executions
* Unlimited data retention
* All AI engines and countries

There are no per-query charges or usage caps on core features.

<Info>
  **Reached your prompt limit?** All plans include unlimited prompts, but we set initial limits to prevent abuse. If you've hit a limit on adding prompts, contact us at [support@chatfeatured.com](mailto:support@chatfeatured.com) to increase your limits.
</Info>

## Enterprise Billing

### Custom Pricing

Enterprise plans offer:

* Volume-based pricing
* Custom seat allocations
* Annual contracts with flexible terms
* Invoice billing (NET 30)

### Getting a Quote

1. Contact [sales@chatfeatured.com](mailto:sales@chatfeatured.com)
2. Share your requirements
3. Receive a custom proposal
4. Sign agreement and get started

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="Can I try ChatFeatured before committing?">
    Yes. You can start a 7-day free trial. Or [book a demo](https://cal.com/farris-chatfeatured/30min) and we'll help you evaluate whether ChatFeatured is right for your needs.
  </Accordion>

  <Accordion title="What happens to my data if I cancel?">
    Your data is preserved for 30 days after cancellation. You can [contact us](mailto:support@chatfeatured.com) to export your data during this period or reactivate your account to retain it.
  </Accordion>

  <Accordion title="Can I get a refund?">
    We offer refunds within the first 14 days if you're not satisfied. Contact support to request a refund.
  </Accordion>

  <Accordion title="Do you offer discounts for nonprofits or startups?">
    Yes! Contact us at [support@chatfeatured.com](mailto:support@chatfeatured.com) to discuss special pricing.
  </Accordion>

  <Accordion title="How does annual billing work?">
    Pay upfront for 12 months and receive a discount. Your subscription auto-renews unless canceled before the renewal date.
  </Accordion>
</AccordionGroup>

## Need Help?

For billing questions or issues:

* Email: [billing@chatfeatured.com](mailto:billing@chatfeatured.com)
* Include your account email and invoice number if relevant