Skip to main content
Billing is per workspace: one plan covers every project in it. You manage it under Settings > Billing. Owners can change the plan; Admins can see the page and invoices.

​
Plans

Enterprise limits are set per deal. To talk about Enterprise, use Contact us for Enterprise on the Billing page (shown on Growth) or the pricing page. Team members cost nothing extra on any plan.

​
What counts against your limits

  • Projects counts active projects. A deactivated project doesn’t count.
  • Tracked prompts counts each active prompt once per country it runs in, across every project. A prompt tracked in three countries uses three. Paused prompts don’t count.
  • Page audits counts every page the site audit checks, re-runs included.
Articles, image generations and audits reset on the date your subscription renews each cycle. When you reach a limit, ChatFeatured stops that kind of new usage and tells you. The Usage card on the Billing page shows each meter against its limit.
The Usage card on the Billing page, with meters for projects, tracked prompts, AI articles, image generations and page audits

​
The free trial

Starter and Growth start with a 7-day free trial. You enter a card at checkout, and nothing is charged until the trial ends. During the trial you can generate up to 5 AI articles; every other limit is the plan’s full allowance. Upgrade for full access ends the trial early and charges the plan price right away. When the trial ends, your card is charged and the subscription renews monthly from that date. The trial is once per workspace.

​
Model add-ons

Claude and Grok can be added to a Growth or Enterprise workspace. An add-on tracks every project in the workspace on that engine. The Model Add-ons card on the Billing page shows the price. To add one, click Contact Sales next to it, and our team turns it on. To remove an active add-on, click Remove. Tracking on that engine stops, and you get a prorated credit for the rest of the cycle.

​
Start a plan

If your workspace has no plan, the Billing page shows Starter ($150/mo)** and **Growth ($500/mo). Click one to open checkout.

​
Upgrade or downgrade

Plan changes take effect immediately and are prorated.
  • Upgrade: click Upgrade to Growth ($500/mo), check the amount charged now, and click Confirm upgrade.
  • Downgrade: open Change plan and choose Switch to Starter ($150/mo). Unused time on Growth is credited toward your next invoice.
To downgrade, the workspace has to fit Starter first: no Claude or Grok add-ons, 1 active project and at most 50 tracked prompts. The menu tells you what to change.

​
Cancel your plan

  1. Go to Settings > Billing and click Open billing portal.
  2. Cancel your subscription in the Stripe billing portal.
The plan stays active until the end of the period you’ve paid for, and the Billing page shows “Cancels on” with the date. You can resume from the billing portal before then. After that, the dashboard locks and your data stays in the workspace, so you can resubscribe from the Billing page and pick up where you left off.

​
Payment method and invoices

Open billing portal (Owners only) opens the Stripe billing portal, where you update your card and billing details and see past invoices. The Invoices card on the Billing page also lists each invoice with links to view or download it.

​
Failed payments

If a renewal payment fails, the plan shows “Payment failed”. You keep full access for 7 days while the payment is retried, so update your card in the billing portal. After 7 days, access pauses until you click Reactivate and pay the failed invoice. Your data is kept.

​
Plans managed by our team

If ChatFeatured set up your plan, such as an Enterprise deal, the Billing page says “Your plan is managed by the ChatFeatured team.” Email support@chatfeatured.com to change it. Agency workspaces can add capacity themselves.
Last modified on October 22, 2026