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Everyone in a workspace is a member with one of four roles. You manage members under Settings > Members. There’s no charge per member.

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Roles

A workspace can have more than one Owner, and always keeps at least one. To hand a workspace over, make the new person an Owner, then have them change your role.

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Invite someone

Only Owners can invite.
  1. Go to Settings > Members and click Invite Member.
  2. Enter their Email Address.
  3. Under Permissions, pick a role: Owner, Admin, Member or Viewer. Optionally fine-tune it with custom permissions.
  4. For Members and Viewers, choose their projects under Project Access. At least one is required. Owners and Admins always see every project.
  5. Click Send Invitation.
They get an email with an Accept Invitation button. Unaccepted invitations are listed under Pending Invitations and expire after 30 days. From an invitation’s actions menu, Owners can Resend Invitation or Cancel Invitation.

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Accepting an invitation

  1. Click Accept Invitation in the email.
  2. Sign in, or create your account, with the address the invitation was sent to. Signing in with Google works too.
  3. On the invitation page, click Accept Invitation.
If you’re signed in with a different address, click Continue as the invited address to sign in with the right one. An expired or canceled invitation opens an “Invitation Error” page; ask for a new invitation.

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Members list

Current Members shows each member’s role, project access and when they joined. A Custom badge next to the role means their permissions differ from the role’s defaults.
The Current Members list, showing a member's role, project access, join date and Actions menu
Each member’s actions menu has, for Owners:
  • Edit Permissions: change their role and fine-tune permissions, then Save Permissions.
  • Manage Project Access: choose which projects a Member or Viewer can see, then Save Changes.
  • Remove Member: they lose access right away.

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Custom permissions

The four roles are presets. When inviting someone or editing their permissions, an Owner can turn individual permissions up or down, grouped into Articles, AI Agent, Prompts & Analytics, Project, and Workspace & Billing. For example, you can let a Member see billing or the agency dashboard, or stop a Viewer from commenting. Reset to preset removes the customization. Managing members and editing the workspace stay with Owners and can’t be granted.

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Auto-join

Auto-join adds anyone who signs up with your company’s email domain to the workspace. Only Owners see it, on Settings > Members.
  1. Turn on Enable auto-join.
  2. Under Allowed Email Domains, add your domains, like acme.com. Personal email domains aren’t allowed.
  3. Choose the Default Role new members get.
  4. For Members, choose the Default Project Access. At least one project is required.
  5. Click Save changes.
Auto-join applies to new accounts only. Invite anyone who already has a ChatFeatured account.

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Agent email recipients

Automations can email their results. The agent can always email workspace members. To let it email someone outside the workspace, such as a client, add their address under Agent email recipients in Settings > Members. Owners and Admins can edit the list. See Automations. Owners can rename the workspace and change its logo under Settings > Overview > Edit. To delete a workspace, email support@chatfeatured.com.

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Your profile

Under Settings > Profile you can edit your name and email, change your password, and turn the Task Assignments and Articles Ready for Review emails on or off.
Last modified on October 22, 2026